Accessibility

Northline Distribution is committed to ensuring that our website and digital services are accessible to all users, including people with disabilities. We believe that every visitor — whether a procurement manager, distributor, or enterprise buyer — deserves equal access to our products, services, and information.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as well as applicable requirements under the European Accessibility Act (Directive (EU) 2019/882) and other relevant accessibility legislation across Europe.

We have implemented the following measures to support accessibility across our website:

Navigation & Structure

• Consistent, logical page structure with proper heading hierarchy
• Skip-to-content links for keyboard users
• Descriptive page titles and clear navigation labels
• Breadcrumb navigation for easy orientation

Visual Design

• Sufficient colour contrast ratios meeting WCAG AA standards
• Text that can be resized up to 200% without loss of content or functionality
• No content that relies solely on colour to convey meaning
• Reduced motion support for users with vestibular sensitivities

Content & Media

• Descriptive alt text for all meaningful images
• Clear, plain language throughout the site
• Properly labelled form fields with visible error messages
• PDF documents provided with accessible alternatives where possible

Keyboard & Assistive Technology

• Full keyboard navigability across all pages and interactive elements
• Visible focus indicators for keyboard users
• Compatibility with common screen readers (NVDA, JAWS, VoiceOver)
• ARIA landmarks and labels where appropriate to enhance assistive technology support

We aim to meet WCAG 2.1 Level AA conformance across all pages of our website. Our current conformance status is partially conformant, meaning that some portions of the content may not yet fully conform to all Level AA success criteria. We regularly audit our website to identify and address accessibility barriers. Our most recent accessibility review was conducted in Q1 2026, and we are actively working to resolve any identified issues. Areas of ongoing improvement include:

• Ensuring all third-party embedded content meets accessibility standards
• Improving the accessibility of complex data tables and product specification sheets
• Enhancing mobile accessibility for touch-based assistive technologies
• Providing accessible alternatives for interactive elements such as carousels and expandable content

Our website is designed to be compatible with the following assistive technologies:

• Screen readers — NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
• Speech recognition — Dragon NaturallySpeaking, Voice Control (macOS/iOS)
• Screen magnification — ZoomText, built-in browser zoom, OS-level magnification
• Keyboard-only navigation — Tab, Shift+Tab, Enter, Space, Arrow keys

We test with the latest versions of these technologies and the most current versions of major browsers (Chrome, Firefox, Safari, Edge). If you experience compatibility issues with a specific assistive technology, please let us know.

Despite our best efforts, some areas of our website may have accessibility limitations. Known issues include:

• Legacy PDF documents — Some older product specification sheets and certificates may not be fully screen-reader accessible. We are working to replace these with accessible versions. Contact us if you need an accessible format for any document.
• Third-party content — Certain embedded content from third-party providers (such as video players, mapping services, or payment processors) may not fully meet WCAG standards. We work with our providers to improve accessibility and provide alternatives where possible.
• Complex product data — Some detailed specification tables may be difficult to navigate with assistive technology. We are actively improving table markup and providing summary descriptions.

We document known issues and prioritise fixes based on impact to users. If you encounter a barrier not listed here, please report it to us.

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, need information in an alternative format, or have suggestions for improvement, please contact us. We take all accessibility feedback seriously and aim to respond within 5 business days. When contacting us about an accessibility issue, it helps if you can provide:

• The web address (URL) of the page where you experienced the issue
• A description of the problem you encountered
• The assistive technology and browser you were using
• Your preferred format for receiving information

Northline Distribution is subject to accessibility requirements under the European Accessibility Act (Directive (EU) 2019/882) and applicable national implementing legislation across the EU member states in which we operate. If you believe that we have not adequately responded to your accessibility request or that our website does not meet applicable accessibility requirements, you have the right to:

• Submit a formal complaint to Northline Distribution using the contact details below
• Contact your national equality body or consumer protection authority
• File a complaint with the relevant market surveillance authority in your country

We are committed to resolving accessibility complaints promptly and in good faith. Our goal is to ensure that all users can access our website and services equally.

For accessibility-related questions, feedback, or to request information in an alternative format: